Jim Lord

In 1999, Jim and his wife, Rhona founded a small home care agency that got started by providing personalized care to their six incredible clients. They called this company First Choice In-Home Care and created it to serve the needs of their vulnerable communities located throughout King, Pierce and Snohomish counties in Washington State.

A lot has changed since then, and today they provide in-home personal care to over 4,500 clients annually and employ over 1,500 of the finest, best trained and respectful home care aides, nursing assistants and registered nurses in the industry who do work that matters every single day.

One thing that hasn’t changed is their purpose; which is to provide responsive, respectful and caring services and to ensure that First Choice In-Home Care is a company that in all ways is all about helping people.

Their Home Care Agency has grown tremendously over the last several years. In 2002, First Choice In-Home was awarded a contract with the Division of Developmental Disabilities (now called the Developmental Disabilities Administration) in King, Pierce and Snohomish counties. This contract allows them to provide care to their population of children and adults with very special care needs. Now in 2018, they are the largest provider serving this wonderful population in the State of Washington, a job that is always rewarding.

In 2010, they were awarded home care contracts in King, Pierce and Snohomish counties to provide services to their aging adult population. These contracts with City of Seattle Human Services, Pierce County Community Connections and Snohomish County Human Services require a great deal of State and Federal mandated compliance, which includes three comprehensive audits of their home care agency each year.