First Citizens Bank
C. Tyler Jones is an accomplished organizational change management professional with extensive experience leading strategic initiatives across multiple organizations, including First Citizens Bank and TIAA. Currently serving as the Organizational Change Management Practice Lead at First Citizens Bank, C. Tyler Jones focuses on integrating change management activities within the Enterprise Cyber Security Office. Previous roles include Senior Director of Organizational Change Management at TIAA, where responsibilities ranged from full lifecycle change management support to coaching executives on business transformation. C. Tyler Jones has a strong track record of creating and implementing structured change management methodologies, maximizing employee engagement, and facilitating organizational transformations. C. Tyler Jones holds a Bachelor’s degree in Communications from the University of North Carolina at Chapel Hill, a Master’s in Communications/Public Relations from Georgia State University, and a Change Management Certification from Prosci.
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