Joanne Chadwick is an accomplished executive with extensive experience in digital transformation and technology leadership within the banking sector. Currently serving as Executive Director of Digital Sales & Service at First Citizens Bank since June 2025, Chadwick also holds a position as a Non-Executive Board Member at 4G Capital, focusing on innovative business lending solutions. Prior to these roles, Chadwick led digital transformation initiatives at Santander US as CIO, overseeing the launch of Openbank and championing Agile methodologies. With a solid background in IT management across both US and UK operations of Santander, including positions at ISBAN and Abbey National Bank, Chadwick combines strategic insight with a hands-on approach to technology integration and customer-focused digital solutions. Chadwick holds a BA (Hons) in History of Art from Sheffield Hallam University.
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