Tracey Schmaus, CCMP, Prosci, is an experienced Senior Change Management Consultant at First Citizens Bank, focusing on developing organizational change management strategies for enterprise infrastructure projects to minimize risk and business disruption. Prior to this role, Tracey Schmaus held multiple positions at Unisys from July 2000 to May 2018, including Organizational Change Management Consultant and Global Program Manager, where responsibilities included driving change management initiatives, enhancing sales capabilities, and optimizing processes for improved customer experience. Earlier career experience includes management roles at the NYS Office of the Attorney General and the NYS Office of the Governor. Tracey Schmaus studied at Hudson Valley Community College from 1991 to 1993.