Frede Smith is a seasoned professional in the transportation and customer service industries, currently serving as the Director of Business Development at First Class Transportation since November 2021, following a tenure as Manager of Digital Customer Service at Macy's. With extensive experience at First Class Transportation, including prior roles as Sales and Marketing Representative and Director of Scheduling and Dispatch, Frede has achieved significant revenue growth and developed effective sales strategies. Previous positions include Sales Manager at CarMax, Location Manager at Hertz and Avis Budget Group, and various roles at Sierra Stage Coaches, showcasing a strong background in sales, operations management, and customer service. Frede's educational background includes studies at Alcorn State University and City College of San Francisco.
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