Zachary Smith

Zachary Smith has a diverse work experience that spans multiple industries. Their most recent position was as a Sales Manager at First Connect Insurance Services, starting in 2023. Prior to that, they worked at Sure from 2021 to 2023, where they held two roles. First, as a Senior Sales Associate - Commercial Lines, they played a key role in reinventing sales outreach processes and A/B testing outreach sequences. Zachary also served as a mentor for entry-level associates and assisted with onboarding. Then, as a Sales Associate - Commercial / Personal Lines, Zachary conducted outbound prospecting, cross-selling rental insurance, and provided customer consultations.

In 2020, Zachary worked at Next Insurance. As an Agent Partnership Advisor - Commercial Lines, they collaborated with partner agencies, advised clients on tailored insurance options, and assisted with onboarding new agents. Zachary then transitioned to the role of Product Advisor - Commercial Lines, where they provided customer service, advised customers on insurance policies, and consulted with customers for renewals and cross-selling.

Before their roles in the insurance industry, Zachary worked at Gold's Gym as a Front Desk Sales Associate from 2019 to 2020. Zachary was responsible for promoting and selling memberships, preparing sales leads, and resolving member account issues. Prior to that, in 2018, Zachary worked as a Waiter at Gloria's Latin Cuisine. Zachary excelled in generating top sales, providing excellent customer service, and ensuring customer satisfaction.

Overall, Zachary Smith has demonstrated a strong sales and customer service background in various industries. Zachary has excelled in driving sales, building relationships, and delivering outstanding customer experiences.

Zachary Smith attended The University of Texas at San Antonio from 2016 to 2020, where they obtained a Bachelor of Business Administration - BBA degree with a focus on Cyber Security. In addition to their degree, they also completed various certifications. In October 2022, they obtained certifications in Critical Thinking and Critical Thinking for Better Judgment and Decision-Making from LinkedIn. In April 2022, they completed certifications in Persuasive Selling and Sales: Handling Objections, also from LinkedIn. Furthermore, in February 2022, they completed the Google Sheets Essential Training certification from LinkedIn.