Ellie F.

Ellie F. is a Digital Product Manager at first direct since September 2022, bringing extensive experience in quality assurance and digital analytics from previous roles. Ellie served as Quality Assurance Test Lead at HSBC from January 2018 to September 2022, overseeing the delivery of security features, managing offshore teams, and coaching new members, while adeptly handling both manual and automated testing. Prior to that, Ellie worked as a Digital UAT Analyst at HSBC and held positions as a Software Test Analyst at FDM Group and AXA, focusing on test coordination and quality coverage in agile and waterfall environments. Ellie's career began as a Health Record Facilitator at Northern Lincolnshire and Goole Hospitals NHS Foundation Trust, complemented by a Bachelor of Science in Mathematics from The Manchester Metropolitan University.