Mission: We are committed to the professional success of our partners and our team members. Through our devotion to quality craftsmanship, we strive to provide trusted software development solutions for our partners.

First Factory is home to a team of more than 200 talented Costa Rican software engineers who are passionate about the work provided to our clients. Our NY-based operation is where we handle all client relations, while our team of remote employees within the US manages other corporate operations. We work with clients in commerce, education, finance, fintech, healthcare, human services, logistics & transportation, real estate and more across the globe, and have experience with even the most complex technologies. We are committed to fulfilling the development needs of our clients and ensuring professional growth and cultivation for our employees.

As part of our initiative to become the most developer-friendly workplace in Costa Rica, we are proud to offer the following for employees in our Heredia, Costa Rica office:

* Competitive salary and all benefits
* Centrally-located office with free parking
* Work from home eligibility
* Free breakfast or lunch once per week
* The top tools to make sure you can do your best
* Regular team-building outings to enjoy a better work-life balance 
* Comfortable, open work environment (no cubicles) with no dress code
* Long term career growth potential 

Feel free to check out our current openings: https://firstfactory.com/open-positions/

If you’d prefer to email your CV or have a question for our recruitment team, please send an email to jobs@firstfactory.com, and we will be in touch shortly. 

Computing

Information Technology

Software

First Factory

First Factory's headquarters in New York, NY, United States

Jason Roff

Casiah Edlin

Don Gregori

The Software Development and Quality Assurance team at First Factory is dedicated to delivering high-quality software solutions tailored to the unique needs of clients across various industries. This team of skilled engineers and quality assurance professionals collaboratively develops, tests, and refines software products, ensuring they meet rigorous standards for performance and reliability. By leveraging their expertise in both development and quality assurance, they facilitate a seamless integration of innovative technology and impeccable craftsmanship, ultimately driving the professional success of both clients and team members.

Software Development and Quality Assurance

The Client Experience and Support team at First Factory is dedicated to enhancing client satisfaction and fostering strong relationships with partners. This team manages all aspects of client interactions, ensuring that projects align with client needs while providing technical support and talent placement services. They also engage with the community through social media initiatives, aiming to cultivate a positive brand presence and promote the company's commitment to quality craftsmanship and innovation in software development.

Client Experience and Support

The Leadership Team at First Factory is responsible for setting the strategic direction of the company and driving its mission to foster professional success for both partners and team members. Comprising the COO, CEO, VP of Engineering, and VP of Client Experience, this team focuses on cultivating a developer-friendly workplace, ensuring high-quality software solutions, and enhancing client relationships across various industries. Their leadership efforts aim to promote innovation, operational excellence, and long-term growth for both employees and clients.

Leadership Team

The Data Engineering and Analysis team at First Factory is responsible for transforming raw data into actionable insights that drive smarter business decisions. They design and maintain robust data pipelines, analyze complex datasets, and collaborate with stakeholders to ensure data-driven strategies align with client needs. This team plays a critical role in enhancing the company's software solutions by providing the analytical backbone required for informed decision-making across various industries.

First Factory

Org chart

Teams

Software Development and Quality Assurance

Client Experience and Support

Leadership Team

Data Engineering and Analysis

Offices

First Factory

Org chart

Teams

Software Development and Quality Assurance

Client Experience and Support

Leadership Team

Data Engineering and Analysis

Offices

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