Operations and Process Improvement

About

The Operations and Process Improvement team at First Florida Credit Union is dedicated to enhancing operational efficiency and optimizing member experiences across all branches. This team analyzes workflows, identifies areas for improvement, and implements streamlined processes to ensure that financial solutions are delivered effectively and responsively. By fostering collaboration among branch managers and leadership, they work to continually elevate service standards, aligning operations with the credit union's mission of supporting members' financial aspirations.