First Focus
Francesco Demasi is an experienced IT professional currently serving as a Client SME (L3 Support Technician) and Support Technician at First Focus since September 2022. Prior to this role, Francesco worked as a Support Technician at The Specializt from May 2022 to September 2022 and as a Technical Support Officer at the NSW Department of Education from January 2019 to May 2022. Francesco holds a Bachelor of Information & Communication Technology (Advanced) in Information Technology from Western Sydney University, completed between 2019 and 2021.
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First Focus
First Focus is Australia’s best Managed Service Provider for medium-sized organisations. With tens of thousands of end-users supported across hundreds of customers, First Focus has the experience and capability to deliver comprehensive managed services, support, and technology to your organisation. We employ Australia’s best technical, customer service and account management people, and we’re constantly investing in world-class technology to ensure our solutions are the most reliable, cost-effective, and efficient available. Our philosophy is to deliver our clients smart, flexible and value-driven IT solutions, by combining our enterprise quality infrastructure and processes, with personalised service and responsiveness. We promise you the Best People, Expert Advice, Fast Response and Zero Risk when you partner with us. That's how we help people use technology to make a difference.