First Focus
Socrates Jimenez is an experienced IT professional with a career spanning over a decade in technical support and help desk roles. Currently serving as a Level 2 Support Technician at First Focus IT since October 2022, previous positions include Level 2 Help Desk Specialist at IT Support LA and IT Help Desk Level 2 at Techno Global Team. Socrates has also held roles at Hewlett Packard Enterprise as a Technical Representative IV, Cognizant as a Senior Process Executive, Tata Consultancy Services as a Service Desk Analyst, and Sutherland Global Services as a Software Engineer. Socrates holds educational credentials from the Infotech Institute of Arts and Sciences, where studies were completed from 2009 to 2011.
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