Niyaz Ahmad

Niyaz Ahmad is an experienced Operations Manager currently working at First Games since March 2024, with a strong background in operations management gained from Paytm Payments Bank from August 2019 to March 2024, where multiple product areas such as Merchant onboarding, UPI, wallet, CASA, and Fastag were managed. Notably, Niyaz was a top performer for five consecutive years and successfully set up customer support platforms, implemented automation for cost reduction, and enhanced customer experience. Prior experience includes roles as Deputy Manager and Junior Manager at Paytm, as well as Team Lead and Quality Analyst at Virtual Employee Pvt. Ltd. Niyaz holds an MBA in Finance from Bharti College Meerut and a BCA in Computer Science from IIMT Group of Engineering College Meerut.