Samantha Berenbaum

Samantha Berenbaum is a seasoned professional with extensive experience in operations support, quality assurance, and client services within the insurance and music industries. Currently serving as a Sr. Operations Support Officer at FIRST Insurance Funding of Canada, Samantha focuses on optimizing processes, developing training materials, and managing escalations. Previous roles include Sr. Quality and Compliance Support Officer, where responsibilities encompassed quality assurance reviews and risk assessments, and Client Services Specialist with a focus on B2B and B2C resolutions. Samantha's career path includes positions at iQ Insurance Services Inc., Indochino, Cymax, PRS for Music, and Mean Fiddler Group, showcasing an ability to enhance workflow efficiency and support diverse operational needs. Samantha holds a degree in Fashion Design from Ryerson University and has pursued further education in relevant fields.