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Ashley Hernandez

Senior Quality Assurance Process Improvement Analyst at First Merchants

Ashley Hernandez holds a Bachelor of Business Administration from Ball State University, specializing in Business Administration and Management. With extensive experience in customer service and quality assurance, Ashley currently serves as a Quality Assurance Manager and previously held the position of Customer Care Manager at First Merchants Corporation since June 2020. Prior to this role, Ashley worked at Comcast from June 2014 to May 2020 as a Customer Account Specialist.

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