José Guerra

José Guerra is an experienced IT professional specializing in technical support and infrastructure management, currently serving as a Regional Technical IT Analyst at First Nations Health Authority since July 2019. Responsibilities include SCCM Windows 10 image creation, Task Sequence deployments, and Tier II ticket resolution for various systems. Previous roles encompass Senior Technical Support Analyst at Collingwood School, Datacenter Technician at Global Insight Resourcing, and IT Leader positions at Express Connect and Pacific Rubiales Energy, demonstrating extensive expertise in system troubleshooting, project management, and user support across multiple environments. José holds numerous certifications, including a Web Developer Certificate from CodeCore College and ITIL Foundations, complemented by a strong educational background in computer sciences and network administration.