Jesse Schauer

Jesse Schauer is an experienced banking professional with a strong background in team management and customer service. Currently serving as a Senior Unit Manager at First PREMIER Bank/PREMIER Bankcard since January 2016, Jesse oversees a direct team of around 20 associates and over 100 associates in the Sioux Falls location, focusing on creating and managing procedures in compliance with banking guidelines. Prior to this role, Jesse held a leadership position as Team Lead and Floor Supervisor at Capital One from January 2013 to December 2015, where responsibilities included managing agents in an escalated call environment and addressing complex customer inquiries. Earlier experience at Wells Fargo involved serving as a Phone Banker 2 and Peer Coach from January 2010 to January 2013, assisting customers with complex banking issues while coaching peers to enhance performance metrics.