Seolhee M.

Seolhee M. currently serves as a Payment Services Senior Associate at First Tech Federal Credit Union, a position held since February 2022, where responsibilities include reviewing wire transactions for security and compliance, collaborating with the fraud department, and conducting user acceptance testing for vendor products. Previous roles at First Tech include Payment Services Associate II and Relationship Banker, focusing on wire process management, member financial needs, and operational support. Prior experience at Bank of America as a Customer Service Representative and Relationship Banker involved handling customer transactions, account inquiries, and promoting digital banking solutions. Seolhee's education includes a Bachelor's degree in English literature from Duksung Women's University and a current pursuit of a Bachelor's degree in Computer Software Technology from The University of Arizona Global Campus.