Navika Sood, RN, BSN, has over a decade of experience in healthcare management, currently serving as Administrator for Firstat Home Health Services since November 2011. In this role, Navika oversees office operations, including staffing, billing, medical records, and HR, while ensuring compliance with Medicare guidelines. Additional responsibilities include managing clinician staff, updating policies and procedures, and overseeing credentialing, marketing, and financial statements. Navika's previous positions include RN Case Manager, Assistant Director of Nursing at JPMorgan Chase, and roles in banking and consulting. Navika earned a Bachelor's Degree in Registered Nursing from Grand Canyon University and a BA in Psychology from Benedictine University.