FirstCarolinaCare
Charles Joujoute, M.S. currently serves as the Director of Medicare Sales & Retention at FirstCarolinaCare since August 2024. Prior experience includes significant roles in diversity, equity, and inclusion at Carle Health and NABIP Heart of Illinois, where Charles held positions such as DEI Steering Committee member, DEI Sub-Committee Mentorship lead, and Chair of DEI. Charles also managed Medicare Advantage and Individual Sales at Health Alliance Medical Plans, alongside leadership roles in small group sales and retention. In addition to a leadership role at NABIP Illinois Chapter as Vice President, Charles held the position of Communications Co-Chair at NABIP. Charles possesses a Master of Science in Leadership & Healthcare Management from Northeastern University and a Bachelor of Science in Communication Studies from Suffolk University.
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FirstCarolinaCare
FirstCarolinaCare Insurance Company exists to fulfill a need for affordable, quality coverage options. We offer employer group plans throughout North Carolina and individual and group Medicare Advantage plans under the name FirstMedicare Direct. Since 1999, we have worked with local doctors and hospitals to create health plans that fit the needs of our members, giving them access to a strong provider network, comprehensive coverage and a service team that’s always ready to assist. One of the largest provider-owned health plans in North Carolina, serving over 15,000 members and offering individual Medicare Advantage, commercial employer group and self-funded plans.