Karen Eravelly

Karen Eravelly serves as the Senior Manager of Learning & Development at FirstClose since April 2024, where responsibilities include leading the creation of reporting dashboards and an internal knowledgebase to enhance data-driven decision-making and improve knowledge engagement. Prior to this role, Karen held positions at T-Mobile as a Senior Program Manager, overseeing change management efforts for the launch of an Enterprise Learning Management System and managing transformation initiatives within the National Care Learning and Development Organization. Karen's extensive experience at Sprint Nextel Inc. involved various management roles focused on agile process adoption, performance improvement, and training effectiveness. Earlier career highlights include developing online learning strategies at Sprint PCS and instructional design for Ernst & Young, complemented by academic achievements in Industrial/Organizational Psychology from Roosevelt University and a Bachelor's degree in Psychology from the University of Wyoming.