Katie Hardie, MBA

Katie Hardie, MBA, has a diverse work experience spanning multiple companies and roles. Katie is currently working at FirstClose as a Customer Success Manager since March 2022. Prior to that, they worked at Cintas as an Inside Sales Representative from January 2015 to March 2022.

Before their time at Cintas, Katie held the role of Director of Compliance at the University of South Florida from January 2013 to January 2015. In this position, they maintained professional interactions with staff and candidates while ensuring compliance with regulations. Katie also reorganized the entire compliance system by creating a new candidate admission process.

Earlier in their career, Katie served as the Director of Compliance at the University of Kentucky from July 2008 to January 2013. During this time, they managed records for twenty-one university teams and implemented a centralized database using recruiting software. Katie also fostered relationships with businesses to provide work experience opportunities for student-athletes.

Overall, Katie Hardie's work experience showcases their strong skills in customer success management, sales, compliance, and process improvement.

Katie Hardie, MBA, holds a Bachelor's degree in Sports Communication from Bethany College, which they obtained from 2000 to 2004. Later, they pursued a Master's degree in Business Administration from Seton Hill University, completing it from 2006 to 2008. In addition to their formal education, Katie has also obtained a certification in Account Management: Maintaining Relationships from LinkedIn in September 2022.