John Rockenstire

John Rockenstire has a robust background in technical support and management, currently serving as Help Desk Supervisor at FirstLight Fiber since June 2021. Prior experience includes roles as a Microsoft Premier Support Engineer at Zones, LLC, and as a Configuration Technician at Deep Blue Communications, where responsibilities encompassed network setup, equipment configuration, and advanced troubleshooting. Prior to that, John held various security positions, including Security Guard at guardNOW and Summit Security Services, and served in the United States Marines as a Sergeant and Data Systems Technician, focusing on network installation and maintenance. John Rockenstire holds an Associate's degree in Applied Science, Criminal Justice from SUNY Schenectady County Community College and pursued further education at The College of Saint Rose.