Erica (Schaefer) Riggins has extensive experience in sales and operations within the fulfillment and eCommerce industries. Currently serving as a Senior Sales Executive at FirstMile since March 2015, Erica has held various key positions, including Sales at Presort Essentials and Director of SOFS Sales at Overstock.com. Prior roles at Newgistics included Director of Account Management, where responsibility encompassed managing account activities and overseeing a team of Account Managers. Erica also contributed to AtLast Fulfillment in multiple roles, from Director of Operations to launching the Customer Care and Training departments. Erica's career began at UPS, where 15 years were spent in operations, HR, sales, and account management. Erica holds a Bachelor's degree in Psychology from the University of Colorado Denver.
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