Agnes Pooja is a seasoned professional currently serving as a Senior Facilitator at Firstsource since June 2023. Previously, Agnes held the position of Technical Trainer at Omega Healthcare Management Services from July 2022 to September 2023 and worked as a Group Coordinator at Scyo Management from January 2018 to July 2022, focusing on international business management training. Prior to that, Agnes gained experience as a Customer Service Representative at Access Healthcare Services from May 2016 to December 2017, providing international voice support and resolving payment claims. Agnes holds a Bachelor's degree in Electrical and Electronics Engineering from Chennai Institute of Technology, completed between 2012 and 2016.
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