Akshay Bhutra is a seasoned professional with extensive experience in customer service and management roles. Currently serving as a Senior Executive at Firstsource since February 2019, Akshay has previously worked as a Senior Customer Service Associate at Epicenter Technologies Pvt. Ltd from October 2017 to December 2018, and held multiple positions including Back Office Employee and Senior Executive at ANAND INDIA CORPORATE LIMITED between September 2016 and October 2017. Earlier experience includes an Associate role at Serco from January 2013 to April 2014. Akshay holds a Master of Business Administration (MBA) in HR and Customer Relationship Management from the Indian Institute of Business Management and Studies (2019-2021) and a Bachelor of Commerce (BCom) from Tilak Maharashtra Vidyapeeth, Pune (2015-2018).