Janice Gomes has over a decade of experience in sales and customer service roles, currently serving as a Team Leader at Firstsource since March 2014, where responsibilities include overseeing both voice and non-voice sales. Prior to this position, Janice worked as a Senior Customer Service Associate, also focused on sales. Experience includes serving as a Project Manager at Kamikaze B2B Media from July 2012 to July 2013 and as a Senior Claims Associate at Willis Processing Services (India) Private Limited from August 2009 to May 2012. Janice holds a Bachelor of Commerce (B.Com.) degree in Banking and Insurance from K.C College, completed in 2009.
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