Jerid Ross currently serves as a Customer Service Team Lead at Firstsource since March 2024, bringing extensive experience in customer care from prior roles such as Customer Care Supervisor at Radial Inc. from April 2020 to March 2024. Jerid's career began as a Support Team Lead at Canaveral Port Authority from October 2011 to November 2014, followed by a position as a Direct Care Professional at Devereux Advanced Behavioral Health in early 2017. Jerid transitioned to the role of Forklift Operator at Sunbelt Forest Products from March 2019 to March 2020. Jerid holds a Bachelor of Arts in Psychology from Florida Southern College, obtained between 2006 and 2009.
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