Firstsource
Joni Westerman possesses extensive experience in the healthcare sector, currently serving as the Supervisor of Eligibility & Enrollment at Firstsource since September 2012, where strategic leadership and team mentoring are key responsibilities. In addition to this role, Joni is a Patient Financial Advocate and Champion Coach at MedAssist, focusing on enhancing revenue cycle solutions for hospitals. Prior experience includes serving as a Life Coach at Moore Living Connections, monitoring resident behaviors and administering medications, as well as roles in customer service and medical assistance with companies such as Renaissance Recovery Solutions and Novartis. Joni has pursued education in Psychology at the University of Phoenix and holds a Medical Assistant degree from Everest.
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