Joseph Pinipe

Joseph Pinipe is currently the Director BFS at Firstsource, leveraging extensive experience in chargeback operations and fraud detection. They previously served as the Director of Retail Banking Operations at WNS Global Services, where they developed award-winning fraud detection tools and reduced card fraud detection false positives by 45%. Joseph's earlier roles include Assistant Manager Operations at TCS e-Serve and a Principal Consultant at EdgeVerve, where they focused on data quality platforms and machine learning solutions. They hold a Bachelor's Degree in Accounting and Computer Science from Andhra University and a Master's Degree in Business Administration from XLRI Jamshedpur.