Joy Viveka is a solution-driven digital transformation leader currently serving as an Associate Director in Program Management at Firstsource, where they drive AI-led enterprise HR transformation and enable organizational growth. Previously, they worked as a Senior Business Consultant in Product Management at Cognizant, where they spearheaded the delivery of a Business Intelligence portal and contributed to several digital transformation initiatives. Joy holds a Bachelor of Technology in Information Technology from Sathyabama University and is pursuing a Master of Business Administration in Business Administration and Management from Anna University.
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