Manuel Robert S is a seasoned professional with extensive experience in process leadership and quality control across various industries. Currently serving as a Process Leader at Firstsource since December 2022, Manuel leads a sales team of over 50 individuals to drive revenue growth by selling Sky products and enhancing customer accounts through premium upselling. Previously, Manuel held the position of Team Leader in Quality Control at Sourcepoint, where a Centralized Quality Control team was successfully streamlined. Manuel's background also includes senior roles at Bennett Coleman and Co. Ltd. and Deluxe Media, where significant sales increases and operational efficiencies were achieved. With a Bachelor's degree in Computer Application from Dr. C. V. Raman University, Manuel brings a strong foundation in process management and team development, evidenced by a consistent track record of enhancing performance and client satisfaction throughout the career.
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