Mark F.

Mark F. has over 15 years of experience in operations and finance, currently serving as Head of Factoring at Firstsource since December 2016, overseeing 86 FTE and responsible for managing key SLAs and client outcomes. Prior roles include Senior Operations Manager and Operations Manager, with accountability for SLAs and KPIs across multiple regions. Mark F. also has significant experience at Lloyds Bank Commercial Finance, where duties included training and enhancing operational efficiency, and at Lloyds TSB Commercial Finance as Client Liaison Controller, managing client portfolios and providing training and support. Mark F. began a career in the mortgage sector, holding positions as a Mortgage and Protection Advisor, Mortgage Underwriter, and gaining foundational education in business administration and management.