Michael John has extensive experience in business analysis and transformation, currently serving as Assistant Manager - Transformation and previously as Sr. Business Analyst - Transformation at Firstsource since May 2021. Prior experience includes a Market Research Intern role at Gémo, groupe ERAM, where Michael conducted secondary market research on the Indian apparel retail market to devise an entry strategy for the company. Michael contributed to community service through the Podiyam Project in 2018, focusing on improving conditions in a tribal settlement. Additionally, leadership roles in organizing college events include serving as Convenor for the Cult Away'18 annual techno-cultural fest and as Sports Coordinator for the Students Union of SCTCE. Michael holds a PGDM in Marketing and Business Analytics from Loyola Institute Of Business Administration and two Bachelor of Technology degrees in Mechanical Production and Mechanical Engineering from Kerala University and Sree Chitra Thirunal College of Engineering, respectively.
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