Narayan T. D is currently the DGM Operations for Health Plans and Healthcare Services at Firstsource, where they manage a team of 350 FTEs and oversee healthcare payer mail room services. With over 32 years of experience in IT-enabled services, Narayan has held various managerial roles, including Senior Manager Operations at Firstsource and Manager Operations at Ninestars Information Technologies. They earned a Bachelor's degree in Corporate Secretaryship from the University of Madras and a diploma in Business Management from D.B. Jain College. Narayan's expertise includes change management, budget forecasting, and driving company-wide initiatives.
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