Sanjay Dey is an accomplished corporate leader specializing in business and digital transformation, currently serving in the CEO Office at Firstsource since January 2022, focusing on margin optimization, growth, innovation, analytics, and client experience. Prior experience includes roles at Conduent as Leader of HR Shared Services and Continuous Improvement Leader, as well as various service delivery and quality positions at Xerox, IBM, WNS Global Services, ACS, and GE. Sanjay holds a Bachelor of Commerce degree from the University of Calcutta and completed a certification in Accounts & Finance through The Institute of Chartered Accountants of India. With a strong foundation in operational excellence, strategic consulting, and process improvement, Sanjay has effectively led projects across global locations and enhanced organizational capabilities through digitization and quality initiatives.
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