Sara DelConte is an accomplished Senior Operations Manager with over nine years of experience in managing fast-paced corporate and BPO operations, both on-shore and off-shore. Previously, they held positions at Firstsource Solutions Limited, where they led initiatives that significantly increased customer satisfaction and exceeded key performance indicators. Sara also served in the U.S. Air Force as a Telecommunications Operator from 1979 to 1982. Currently, they are employed as a Service Delivery Manager at Amazon Seller Support, where they continue to drive exceptional business results.
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