Sudha Bhat currently serves as Senior Vice President at Firstsource Solutions Limited, a position held since November 2024. Sudha is also a member of the Customer Experience Professionals Association (CXPA) since August 2020. Prior experience includes roles as Senior Director at Uniphore from July 2022 to October 2024, where Sudha focused on Conversation Intelligence, Industry Solutions, and Customer Experience Strategy, and as Assistant Vice President of Customer Analytics at Genpact from July 2017 to July 2022. Additionally, Sudha worked as Deputy General Manager of Analytics at Concentrix from February 2015 to May 2017. Sudha holds a degree in General Management for IT Executives from the Indian Institute of Management Bangalore, completed between January 2016 and January 2017.
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