Syed Ali is an experienced professional with a strong background in process excellence and business transformation, currently serving as the Director of Process Excellence at Firstsource since February 2024. Previously, Syed held the position of Business Process Management Lead at VMware, where responsibilities included institutionalizing BPM practices and driving digital transformation projects. Prior experience includes roles at Cognizant as Transformation PEx Lead, where Syed managed multifunctional digital projects and achieved significant client value through Lean Six Sigma (LSS) initiatives, and various positions at Genpact focusing on LSS certification and project management. Syed holds a Master’s degree in Computer Science from the University of Northern Virginia and a Bachelor of Engineering in Instrumentation from Mufakkham Jah College of Engineering and Technology.
This person is not in the org chart
This person is not in any teams
This person is not in any offices