Tabassum Jamadar (TJ) currently serves as a Sr Trainer at Firstsource, a position held since December 2024. Previous experience includes roles as a Subject Matter Expert at Homeward Residential, Inc. from August 2007 to June 2013, and Team Leader at Banctec Pvt Ltd from August 2014 to May 2015. TJ also worked as an Assistant Manager at Krazy Mantra IT Pvt. Ltd. from November 2015 to May 2022, where responsibilities included team management, training, and operations oversight. Other roles include Team Leader at Vysnergize Outsourcing Solutions Pvt Ltd and Business Communication/Soft Skills Trainer at Nilaya’s I-CAT Institute of Commerce. Educational qualifications comprise a Bachelor's Degree in Human Resource and an MBA with a focus on Human Resource and Customer Relationship Management, both achieved with first-class honors.
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