Vidya Arun

Vidya Arun is an experienced professional with a diverse background in business excellence, account management, and customer care. Currently serving as an Assistant Manager in Business Excellence at Firstsource since March 2021, Vidya previously worked as an Account Manager at Text Mercato Solutions Private Limited from March 2018 to February 2021, and held the position of Customer Care Team Lead at Nalli Silk Sarees Pvt. Ltd. in 2018. Additional roles include Content Writer at Wordplay Content and Business Development & Content Research Associate at 3XUS Media Solutions. Early career experience includes serving as Team Lead at Infosys BPO and Administrative Assistant at UTI Venture Funds. Vidya holds a Master of Science in Applied Genetics from Bangalore University, a Postgraduate Diploma in Business Administration with a focus on Marketing Management from Symbiosis Centre for Distance Learning, and a Bachelor of Science in Microbiology from St Josephs College Arts Science.