Firstsource Solutions Limited is a provider of a range of business process management services across the customer life cycle delivered through transaction processing. 

Outsourcing

Firstsource

Firstsource's headquarters in Mumbai, India

This department oversees the operational management and maintenance of physical spaces and resources within the organization.

Facilities Management

This department focuses on providing support and assistance to customers, addressing inquiries, and resolving issues to enhance customer satisfaction.

Customer Service

This department oversees the coordination and execution of operational activities to ensure efficiency and effectiveness across various projects.

Operations Management

This department manages employee relations, recruitment, benefits, and organizational development.

Human Resources

This department focuses on the management and coordination of business activities to ensure efficient operations and support for overall organizational goals.

Business Operations

This department is responsible for designing, developing, and maintaining software applications and systems.

Software Development

This department focuses on analyzing data to provide insights that support business decisions and improve operational efficiency.

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Other teams

Customer Service

Operations Management

Human Resources

Business Operations

Software Development

Data Analytics