Ben Fecteau

Whether working in the San Diego 911 EMS system or in the restaurant industry (he spent about a decade in each), Ben’s experience has a common thread: excellent service. It’s the centerpiece of his work now as part of FirstWatch Customer Care, where he strives to deliver whatever helps the customers most.

Since earning his EMT certification at Miramar College in San Diego, Ben’s career has focused on public safety in 2012, starting first as a Bridged EMT on a 911 ambulance—a role that took him far from his very first job shucking corn at a produce market.