Janet Baker

Previously part of the Customer Care team for over 14 years, Janet has recently transitioned into Product, with a focus on IDV, Admin Tool, Performance Plus as well as any other areas needed. Highly detail-oriented, Janet’s precision and attention to the finer points of data allow her to help translate requirements from both internal and external sources to assist in growing the application and tools. She loves creating, solving problems, and bringing ideas to fruition.

Janet, who has her BS in Business Information Systems, has held positions in database administration and report development for a home health agency and a technical call center for a satellite TV company. Along the way, she received her master’s degree in elementary education and was planning on becoming a teacher. Then she got a job as an information technology manager for an ambulance company and was inspired by working in an industry where the main mission is helping others, often in their time of greatest need.