Hayley Brown is a Senior Technical Author at Monis, FIS Global, with nearly three decades of experience in technical authorship. They have a strong background in creating user documentation for complex software, utilizing tools such as MadCap Flare, CSS, and MS Office, among others. Hayley has been the sole technical author at Monis, where they maintain over 40 manuals and a large knowledgebase, and have recently taken on a modernization project to enhance documentation across FIS business units. A graduate of the University of Greenwich, Hayley holds a First Class Bachelor of Science degree in Humanities/Humanistic Studies. Residing in Histon, they are known for their mentorship skills and high personal standards in delivering clear and concise content.
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