Ramy Rezkalla has extensive experience in customer service and project management, currently serving as an Implementation Consultant at FIS since July 2013, where responsibilities include managing the implementation of digital acquisition platforms and supporting commercial discussions with clients. Previous roles at FIS included positions as Call Center Supervisor II and Customer Service Team Lead, focusing on quality assurance and staff supervision. Ramy has also held management positions at Vic&Pete INC and Noreen's Deli, emphasizing quality control and customer relations. In addition, Ramy serves as President of CMA Toastmaster Club since July 2022 and has experience as Equipment Manager at Cairo American College, overseeing international sporting events. Ramy holds a Bachelor of Arts in Library and Information Science from Cairo University.
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