Gleriza Merilos- Mercado

Gleriza Merilos-Mercado is a dedicated professional with extensive experience in customer support and administration across various companies. Currently serving as a Client Support Associate at FiscalNote since April 2023, Gleriza manages support requests via multiple channels. Previous roles include Customer Service Representative at The Functionary, Data Entry Specialist and Customer Support Specialist at MedMe Health, and Virtual Assistant at Trendsi, showcasing a strong ability to resolve customer inquiries and technical issues. Gleriza has also held positions as a Brand Support Specialist at Channel Key LLC, Executive Assistant in various firms, and Customer Experience Associate at Dormify, demonstrating proficiency in project management, email and calendar management, and CRM systems. Gleriza is pursuing an Associate of Arts degree at the University of the Philippines Open University, complemented by a Bachelor of Science in Midwifery from Mary Chiles College.