Ashley Schneiderwind

Ashley Schneiderwind is a seasoned professional with extensive experience in client services and account management, currently serving as the Director of Client Services/Account Management at Fiserv since January 2016. In this role, Ashley manages client escalations for 150 enterprise clients, analyzes performance metrics, and drives strategic projects for product enhancements, achieving a 15% reduction in client inquiries through automation in 2021. Prior to Fiserv, Ashley held various positions at First Data Merchant Services from September 2008 to January 2016, including Business Product/Platform Support Services Consultant and Relationship/Account Manager, focusing on portfolio management, client education, and project coordination. Ashley holds a Bachelor of Business Administration from Bellevue University, earned between 2016 and 2018.