Francis Faísca is a qualified professional in Business Planning and Management with over 20 years of experience in the Information Technology sector. They have held significant roles at companies such as Amil, United Health Group, Dell Technologies, and are currently the Head of Operations at Fiserv. Their expertise encompasses Operations, Customer Experience, and Partner Management, and they have successfully led multicultural teams while implementing innovative strategies that enhanced customer satisfaction. In 2023, Francis received the Cliente SA Award for their leadership in Service Export Projects with a focus on Social Inclusion.
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