Imran Sarfraz

Imran Sarfraz is an experienced professional in problem management and service delivery with a career spanning various roles in notable companies. Starting as an Information Assistant and Data and Information Systems Officer at the London Borough of Hackney, Imran advanced to service delivery management at Fujitsu Services, focusing on problem management for Thomson Reuters. Subsequent positions included Problem Manager at Ladbrokes, where Imran established a problem management culture, and roles at Thomson Reuters providing critical services in financial data and technology operations. Currently at Fiserv as a Problem Manager, Imran has further honed expertise in managing complex infrastructure and applications. Imran holds a BSc (Hons) in Internet Computing from London South Bank University.