Jay Sergeon has cultivated extensive experience in project management and client relations, currently serving as an Implementation Project Manager at Fiserv since April 2015. This role involves liaising with clients and third-party providers, determining implementation requirements, and delivering timely project communications. Prior to this, Jay held the position of Account Manager at Fiserv, focusing on client satisfaction, operational analysis, and training. Earlier experience includes serving as a Desktop Service Analyst, where Jay resolved complex issues and provided technical support. Jay's career began at Teleperformance, USA, as a Customer Service Supervisor, managing a team and enhancing agent performance. Educational background includes completion of studies at Kempshill High School.
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